Customer Service Integrations

Build a world that works for you

Create personalized customer experiences that are unique to your business. Our integrations make it easy to work with the applications your teams already love.

Shopify

Pull customer and purchase history details

Magento

Pull customer and purchase history details

Stella Connect

Get customer feedback to increase customer satisfaction

Agyle Time

Make smarter staffing decisions with Gladly data

Asana

Automatically create and manage new tasks

Assembled

Make smarter staffing decisions with Gladly data

Big Commerce

Pull customer and purchase history details

Calabrio

Evaluate and improve agent performance

Calendly

Automatically create a task for new meetings

Delighted

Pull in customer product feedback

DocuSign

Know the status of customer contracts

Google Calendar

Trigger a new calendar event with a task

Hubspot

Create Gladly customer profiles from new contacts

Jira

Automatically create tickets for new customer conversations

Klaviyo

Control marketing engagement based on the customer experience

Mailchimp

Add new customers to your nurture campaigns

Medallia

Get customer feedback to increase customer satisfaction

Messenger

Support customers via Facebook Messenger

Netomi

Truly intelligent multichannel AI that auto-resolves customer inquiries

Playvox

Evaluate and improve agent performance

Simplr

Assign simple inquiries to outsourced agents

Slack

Get notified when a customer reaches out for help

Stripe

See when a customer makes a payment

Tethr

Use the customer effort score to improve the customer experience

Thankful

Use a chatbot to resolve customer inquires

TurnTo

See product reviews submitted by your customers

Twitter

Support customers via Twitter direct messages

Typeform

Create a task for new form submissions

Make your mark.

Don’t see what you need? You can build anything you need with our flexible APIs. And once you’ve built it, we might add it here!

See the Developer Docs

Looking to partner?

We love partnering with companies looking to create memorable customer service experiences. If that's you, please reach out!