We call it radically personal service. Your customers will call it magic.

Gladly is the service platform that treats customers like people, not tickets.

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Treat your customers like people, not tickets

Build one lifelong conversation, boost agent efficiency, increase revenue, and reduce IT costs with Gladly.

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Supporting the world’s top brands.

''In less than a month we’d cut our email backlog by 93% and our email response times by 70%—it’s all thanks to how simple and efficient Gladly is to use.''

Drew Chamberlain
Director of Customer Experience
JOANN

Can your customer service platform do this?

See what radically personal customer service means in two minutes.

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First, tell us a bit about yourself.
First, tell us a bit about yourself.