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We call it radically personal service. Your customers will call it magic.

Gladly is the service platform that treats customers like people, not tickets.

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Treat your customers like people, not tickets

Build one lifelong conversation, boost agent efficiency, increase revenue, and reduce IT costs with Gladly.

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Supporting the world’s top brands.

''In less than a month we’d cut our email backlog by 93% and our email response times by 70%—it’s all thanks to how simple and efficient Gladly is to use.''

Drew Chamberlain
Director of Customer Experience
JOANN

Can your customer service platform do this?

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