< Gladly Integrations

Idiomatic

Idiomatic's proprietary AI categorizes and quantifies any type of customer feedback in real-time. By unlocking the "why" behind customer feedback and sentiment, companies like Pinterest, Facebook, and Instacart drive transformative solutions and create loyal, lifelong customers.

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Idiomatic analyzes customer conversations occurring in Gladly seamlessly in real-time by connecting with Gladly through the API.

Get real-time insights

Customer experience teams will get real-time, quantified insights about which changes will matter most to customers.

Save agents’ time

Customer support teams can save time by intelligently routing tickets to specialized agents or automatically responding.

Build a better experience

Product teams can optimize their product roadmap by prioritizing customer pain points by issue, sentiment, rating, and volume.

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