See Gladly in action

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Product Tour Highlights

Make your customers feel known by knowing who they are, what they like, and even the people they care about all within a single view.

Customer Details

Know your customer's name, address, and all the important notes from previous conversations to always keep it personal.

Customer Attributes

Know your customer’s lifetime value, loyalty status, return rate, and more to understand habits and priority.

Preferences

Know what your customer likes and doesn’t like based on their order history. From their favorite color to their room preferences.

Relationships

Know the people your customers care most about, like a spouse or a child, to make changes to group reservations and returns for gifts bought by others easy.

Purchase History

Know your customer's purchase history like flights, trips, returns, etc. to have a quick references to their last orders or understand what their next reservation looks like.

Flexible Integrations

Out-of-the-box integrations and flexible APIs that make pulling customer information from multiple systems a breeze.

Task Reminders

Keep track of the important things that need to get done like an upcoming birthday or an update on a delivery status.

See what radically personal customer service looks like

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