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Klaviyo

Klaviyo is email marketing reinvented for e-commerce stores on Shopify, Bigcommerce, and Magento. From personalized newsletters to automated emails like abandoned carts, order follow-ups and personalized thank you's, Klaviyo makes it easy for stores to set up great email marketing without the need for expensive systems and lots of people.

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With Klaviyo integration, you can create dynamic customer segments and trigger flows based on customer interactions in Gladly.

Increase control of marketing campaigns

Use Klaviyo’s customer segment feature to identify when customers are working with your agents, and control whether marketing material is sent to the customer while they are being helped.

Auto-respond to specific events

Nurture your relationships with your customers by setting up automated responses to specific customer service events, such as a post-call campaign or a simple “thank you” email to customers who have ended a conversation with an agent.

How to get started?

This integration is built out-of-the-box by Gladly. If you’re using Klaviyo, we’ll turn it on for you when you launch or upon request!