Facebook Messenger is a mobile app that enables chat, voice and video communications.

Get Started

Facebook Messenger is natively built into the Gladly platform and requires no integration work in order for your customer service team to utilize. With Messenger, your agents can receive messages from your customers in the Gladly customer timeline and even respond back to your customers via Messenger.

Meet Your Customers Everywhere

Give your customers a break from scrolling through their feeds to reach out to you for help when they want, where they want.

Create Real Likes

Turn your page likes into real likes by being there when they need you most while increasing brand affinity along the way.

How To Get Started?

This integration is natively built into Gladly and requires no integration work to use. During implementation our team will make sure you are set-up for success.