Manage work with customer centric tasks

With tasks you can set reminders, schedule to-dos, and resolve issues with teammates under a single communication thread.

Request Demo

Solve it Together

Bring the right people together, at the right time, to solve customer issues as a team.

Thanks for the reminder

Stay proactive by scheduling tasks for tomorrow or months down the road, like their child’s birthday or anniversary.

Never drop the ball

Trigger tasks in third party systems to ensure nothing is missed and avoid the need to jump into other products.

Ready to get started?

See pricing

Key Features

With tasks you can set reminders, schedule to-dos, and resolve issues with teammates under a single communication thread.

Task Assignment

Assign colleagues both inside and outside the customer support team to follow up on a customer request.

Task Cards

See all open and upcoming tasks in one central place in the customer profile.

Task Collaboration

Ask questions, provide context, and centralize the discussion 
as a team under a single thread.

Task Reminders

Surprise and delight customers outside of a direct conversation 
to remember the little things like a birthday or anniversary.

Task Following

Get updates on the progress of a request and be notified when 
it’s time for you to take action.

Task Scheduling

Schedule work that needs to be done in the future to stay 
proactive and prioritize work.

Customer service is at its best when it’s a conversation.

Get One Started

Seeing Is Believing

See Gladly In Action

Join a Live Session Watch A Recording
BACK

Get hands-on. Sign up for a live demo.

or
Watch A Recording

Customer service is at its best when it's a conversation. Start one today.

Let's get you a personalized quote.

Customer Service is at its best when its a conversation. Start one today.