Go from page likes to real likes.

Meet your customers on the social channels that mean most to them — like Twitter & Facebook — without them having to leave the app.

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Meet your customers where they are

Give your customers a break from scrolling through their feeds to reach out to you for help when they want, where they want.

Have your customers' voice heard

Funnel customer issues through social listening tools to give your heroes more ways to respond to customers in a social world.

Make customers ❤️ you even more

Turn your page likes into real likes by being there when they need you most while increasing brand affinity along the way!

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Key Features

With Gladly, all of our channels are built in, so you don't need to leave Gladly to see customer
support-related direct messages from Twitter or Facebook.


Respond to Twitter DMs, either directly from the customer or funneled through Social Listening tools.

Facebook Messenger

Respond to Facebook messages through Gladly, just like you would for other channels.

Seeing Is Believing

See Gladly In Action

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Customer service is at its best when it's a conversation. Start one today.

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Customer Service is at its best when its a conversation. Start one today.