Go from page likes to real likes.
Meet your customers on the social channels that mean most to them — like Twitter & Facebook — without them having to leave the app.
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Meet your customers where they are
Give your customers a break from scrolling through their feeds to reach out to you for help when they want, where they want.
Have your customers' voice heard
Funnel customer issues through social listening tools to give your heroes more ways respond to customers in a social world.
Make customers ❤️ you even more
Turn your page likes into real likes by being there when they need you most while increasing brand affinity along the way!
Key Features
With Gladly, all of our channels are built in, so you don't need to leave Gladly to see customer
support-related direct messages from Twitter or Facebook.
Respond to Twitter DMs, either directly from the customer or funneled through Social Listening tools.
Facebook Messenger
Respond to Facebook messages through Gladly, just like you would for other channels.
