Best of AI and people

Gladly brings together powerful AI, empowered agents, and rich customer context to create radically personal service experiences.

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Empower your customers and your agents

Gladly helps you deliver the right combination of generative AI and human support to make every customer service experience you deliver your best.

Our Customer Service Platform has AI take care of routine tasks while your agents seamlessly step in for complex issues. By combining intelligent automation with human expertise, we create efficiency while turning customer loyalty into your greatest asset.

Strike the right balance of AI and human support

Supercharge every interaction and turn customer loyalty into your ultimate competitive edge.

Ignite your customer experience with the perfect mix of precision and compassion

Learn how Gladly is helping the world’s most loved brands create lifelong, loyal customers.

Gladly helped Allbirds automate top contact reasons, freeing up support heroes and boosting team productivity.

87%

resolution rate

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Book a demo to see how we can transform your customer service experience.

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