With Gladly’s Loop app, agents can get a holistic view of customer returns, exchanges, and shipping statuses to resolve issues faster.

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Loop is a return management app that makes returns stress-free for agents and shoppers alike.

Quick Access to Recent Past Returns

View a snapshot of the ten most recent returns, including order numbers and statuses.

Richer Context for Better Customer Interactions

See details on the returned item, the exchanged item, pricing, shipping statuses, and more.

Do More, Faster

One-click access to the relevant Loop Returns pages enables you to process returns, create shipping labels, and add notes in seconds.

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