Shipped Suite

Gladly’s Shipped Suite app makes it easy for agents to offer shipping protection and carbon offset, as well as help with shipment issues.

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The Shipped Suite app helps resolve shipment issues quickly and efficiently.

Improve visibility into shipping details

Agents can see if an order is protected by Shipped Shield, has Shipped Green carbon offset, and if any existing shipment issue is reported to Shipped.

Improve Agent access to information

Gladly provides one-click access to coverage information. Quickly access the Shipped Shield Assurance Guarantee to view package protection details.

Improve customer experience

Agents can quickly copy the link to the self-service shipment issue resolution center and send it to customers.

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