< Radically Personal Blog
Recommended Blogs

4 minute read time

September 26, 2023

Leveraging AI To Optimize for the Busy Holiday Season

As businesses explore AI for the upcoming holiday season, they encounter critical questions. To address these, we enlisted Excell Brown, Customer Experience Manager at Birdies.

4 minute read time

September 15, 2023

Why a Customer Loyalty Mindset Is the Secret to Long-Term Success

When it comes to long-term, sustainable growth driven by brand devotion, acquisition strategies won’t cut it. Hear from Gladly CEO and Co-Founder on why now is a critical time for brands to make the shift to a customer loyalty mindset above all else.

4 minute read time

September 12, 2023

The Top Customer Service Training Courses From Gladly

These popular courses offered by the Gladly Connect community are ideal for establishing a new skill baseline, or brushing up on techniques for emerging CX leaders.