Customer Spotlight

Featured Spotlight

Providing Next-level Care for Every Resident

“What stood out to me the most is the fact that you can have all your calls, emails and text messages appear in not just one platform, but one individual conversation history.”

Liz Master
Director of Customer Success

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Supporting the world’s top brands

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Providing Next-level Care for Every Resident

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Improved Service Levels and Created a Dramatically Different Customer Experience

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Reduces Customer and Agent Friction with a Unified View of Customer Conversations

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Delivers Personalized, Concierge-Style Service with a Small Team

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Putting Their Best Foot Forward

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Service Built For The Long Haul

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Reduced Backlog by 93% in One Month by Moving From Tickets to Customers

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Sees an 8x Increase in Agent Productivity with Gladly's Modern UI

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Spotlight

Taking Customer Service to New Heights

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Rated best in the industry

Providing Next-level Care for Every Resident

Supporting the world’s top brands

Providing Next-level Care for Every Resident

Improved Service Levels and Created a Dramatically Different Customer Experience

Powering a Small Team to Provide Personalized Customer Service

Drives Sales While Reducing Weekly Contact Volume by 40%

Operates More Effectively in a Remote World

Reduces Customer and Agent Friction with a Unified View of Customer Conversations

Delivers Personalized, Concierge-Style Service with a Small Team

Putting Their Best Foot Forward

Service Built For The Long Haul

Reduced Backlog by 93% in One Month by Moving From Tickets to Customers

Sees an 8x Increase in Agent Productivity with Gladly's Modern UI

Taking Customer Service to New Heights