Featured Spotlight
Featured Spotlight

Improved Service Levels and Created a Dramatically Different Customer Experience

“Gladly allows us to be more agile, adapt to demand, and focus less time on management and reporting, and more time on our team members and customers.”

Bryan Riter
Director of Customer Care

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Supporting the world’s top brands

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Improved Service Levels and Created a Dramatically Different Customer Experience
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Powering a Small Team to Provide Personalized Customer Service
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Drives Sales While Reducing Weekly Contact Volume by 50%
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Operates More Effectively in a Remote World
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Reduces Customer and Agent Friction with a Unified View of Customer Conversations
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Delivers Personalized, Concierge-Style Service with a Small Team
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Putting Their Best Foot Forward
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Service Built For The Long Haul
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Reduced Backlog by 93% in One Month by Moving From Tickets to Customers
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Sees an 8x Increase in Agent Productivity with Gladly's Modern UI
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Taking Customer Service to New Heights
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Rated best in the industry
Radically Personal Customer Service
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