A single, lifelong conversation across all channels
Meet them everywhere
Give customers the freedom to reach you however they choose and switch channels during any conversation. All natively built by us.
Seeing is believing

One continuous thread
A customer’s entire history in a single conversation means more context, less repetition, and quicker responses.
Check Out the Conversation Timeline
Relationships to drive revenue
Act as a trusted advisor in suggesting a product customers will love or turn a return into an immediate exchange.
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"Gladly puts all customer conversations—regardless of channel—in a single place to ensure meaningful and context-rich customer communications."
See More of our g2 reviews here