Turn agents into customer service heroes

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Modern tools your teams will love

Make it feel familiar

Heroes are naturally productive when using a solution that looks and feels like the same apps they use personally.

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Seeing is believing

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Never drop 
the ball

Manage work both individually and as a team to never skip a beat when it comes to following up on a customer request.

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Seeing is believing

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Insights to make an impact

Understand operational metrics, such as average response times to trending topics of concern.

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"In less than a month of using Gladly we'd cut our email backlog by 93% and our email response times by 70%—It's all thanks to how simple and efficient Gladly is to use. "

Drew Chamberlain
Director of Operation, JOANN

Seeing Is Believing

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Customer service is at its best when it's a conversation. Start one today.

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Customer Service is at its best when its a conversation. Start one today.