Turn agents into customer service heroes

Modern tools your teams will love

Make it feel familiar

Heroes are naturally productive when using a solution that looks and feels like the same apps they use personally.

Check Out Our Answers Knowledge Base

Never drop 
the ball

Manage work both individually and as a team to never skip a beat when it comes to following up on a customer request.

Learn More About Tasks

Insights to make an impact

Understand operational metrics, such as average response times to trending topics of concern.

Check Out Our Liveboards and Reports

"In less than a month of using Gladly we'd cut our email backlog by 93% and our email response times by 70%—It's all thanks to how simple and efficient Gladly is to use. "

Drew Chamberlain
Director of Operation, JOANN

Seeing Is Believing

See Gladly In Action

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Customer Service is at its best when its a conversation. Start one today.

By signing up to recieve our communications, you agree to our Terms of Service / Privacy Policy.

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Attend one of our 20-minute weekly group demos and we'll send you a $50 Amazon gift card.

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