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AI-Driven CX Playbook
Discover the essentials needed to shape your CX strategy with AI
Learn how to anticipate customers' needs before they ever reach out.
Why Native Shoes Switched to Gladly
Imagine a world where you can anticipate customers’ needs before they ever reach out — amazing, right?
This world is a reality for Native Shoes, an Animal-Free footwear brand whose strategies for providing proactive service create stronger customer relationships that ultimately increase long-term value.
Learn from Andy Knosp, VP of Product Marketing at Gladly, and Kelly Spence, Senior Manager of Customer Care at Native Shoes.
Watch Today to Learn
Senior Manager Customer Care
Native Shoes
Discover how outdated CX platforms can hinder agent productivity and customer service.
Learn practical strategies from FTD to set your support team up for peak season success.
Learn why leaders at BSN Sports, Breeze Airways, and Rothy’s embraced AI on their CX teams.