About the webinar
Today, customers expect more personal service. To succeed, companies must focus on loyalty –– creating connection with every great experience and transforming agents into Service Heroes of your brand. Join Gladly’s Chief Executive Officer, Joseph Ansanelli, to learn about the future of radically personal service that puts people at the center of customer experience.
In this session, you’ll learn
- Why traditional customer service is costing you customers
- How to shift customer service to suit the Loyalty Economy
- How Gladly is helping B2C brands transform their customer service to be human-centered