Driving Natural Sales - Shifting Away From a Cost Center
See how Crate & Barrel transformed their Customer Care team into a sales driver.
About the Webinar
Driving Natural Sales - Shifting Away From a Cost Center
Watch as the VP of Customer Care and PMO, Kate Showalter, shares proven tools and strategies that CX leaders can use to shift your customer service department from a cost center to a natural sales driver.
Watch Today to Learn
- Which customer service tools unlock sales opportunities
- How to train your support heroes to sell
- What really moves the needle for NPS
Featured Speakers
Kate Showalter
Vice President, Customer Care & Strategic PMO
Crate & Barrel