Reinventing "Heritage of Service" for the 21st Century
Learn how to ensure a consistent experience across retail and ecommerce.
About the Webinar
Reinventing "Heritage of Service" for the 21st Century
Hear from the brand that is synonymous with providing great service. Jim Gallagher, Vice President, Customer Care & Fraud at Nordstrom, shares how they have evolved with the ever-changing retail landscape and customer expectations to continue to provide legendary service to their customers.
Watch Today to Learn
- How to balance driving personal, memorable service against driving efficiency
- How to ensure consistency in experience across in-store and ecommerce
- A future-looking vision for customer service
Featured Speakers
Jim Gallagher
Vice President, Customer Care & Fraud
Nordstrom
