< Gladly Webinars

Matching for Faster Resolution

Learn about customer service that doesn’t center around voice.

About the Webinar

Matching for Faster Resolution

Danny Cox, Vice President of Guest Services at Breeze Airways, shares how they prioritize customers based on real-time needs. Learn how they are equipping their service heroes to transform customer service in the airline industry.

Watch Today to Learn

  • An approach to customer service that doesn’t center around voice
  • How to empower Support Heroes for maximum CSAT
  • Strategies for routing incoming queries to reduce resolution times

Featured Speakers

Danny Cox

Vice President of Guest Service

Breeze Airways

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