Customer Expectations Report Understand what customers want when it comes to service. GET THE REPORT
Recorded Webinar
Keeping Up With Your Customers

Great service is more than a nice-to-have—with Barb Menchhofer.

Understand what drives your customers

In the Amazon-era, companies that can deliver consistent, reliable customer experiences that wow are the ones that will be able to attain true brand loyalty and real revenue. Great service isn’t just a nice-to-have anymore; it’s a key determinant when it comes to your customers and their purchase decisions.

Watch today to learn

  • The channels your customers want to reach out on
  • How long customers are willing to wait for a response, by channel
  • What they value most when it comes to service, and what they’re willing to pay for it
  • Practical strategies to meet your customers’ expectations



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