X
How we help
Why Gladly
Drive Revenue
Enhance Efficiency
Decrease Costs
What makes us unique
Customer at the center
Best of AI and people
Customer service AI
All in a lifelong conversation
Compare Gladly
Zendesk
Salesforce
Genesys
Gorgias
Kustomer
Freshdesk
See How Gladly Works
Request a Demo
Products
Product Overview
Gladly AI
Customers at the Center
People Match®
Payments
Personalized Self-service
IVR
Support Hero Experience
Customer Profile
Conversation Timeline
Answers
Task Management
All Channels Built-in
Voice
Email
SMS
Live Chat
Social Media
Insights
Liveboards
Insight Builder
QA Insights
Real-time CSAT Feedback
Become a Gladly Partner
A-Z Directory
Custom Integrations
Featured Integrations
Shopify
Medallia Agent Connect
Klaviyo
Most Popular
MaestroQA
Assembled
Featured Customers
Deckers
Tory Burch
Breeze
Ulta
All Customer Success Stories
Radically Personal Podcast
Episodes
Learn
Blog
Podcast
Reports and Guides
Events and Webinars
Grow
Learning
Community
Help Docs
Connect
Gladly Connect Live
Gladly Connect Live 2025
Join 350 visionaries rewriting the rules of CX with AI innovation
Learn from 350 visionaries rewriting the rules of CX with AI innovation
Customer Experience
CX Hero Resources
Benchmark your customer support team’s performance
Real metrics from real Gladly customers.
Use customer data to deliver tailored, standout experiences that keep your customers coming back
Share
Today’s customers expect personalized service that makes them feel truly valued. Watch our on-demand webinar to explore key insights from the 2020 Customer Expectations Report and learn what this means for delivering a standout consumer experience.
How analyzing customer data can help you predict customer needs and provide the personalized service they expect in today's competitive landscape
Actionable strategies for tailoring every interaction to make customers feel valued and recognized, building stronger relationships and fostering loyalty
How to deliver consistent, personalized service whether customers are engaging with your brand via phone, chat, email, or in-store, ensuring a seamless experience at every touchpoint