About the Webinar
4 Ways to Make a Customer Experience Decision
Over the course of the last few years, consumers have re-evaluated more than just what they value in life. They’re taking a hard look at existing relationships with brands and making a switch when values don’t align. This is why customer experience should be an everyday decision for everyone in your company — when you invest in making your customers’ lives easier and better, you’re also investing in your long-term success.
In her Gladly Connect Live 2023 keynote, CX expert and bestselling author, Blake Morgan, shares real-world examples and action items that will help you stand out and connect with modern customers.
Watch Today to Learn
- Why customer experience should be a decision you make every day
- Actionable ways to invest in your customer experience
- Real-world examples that inspire change leading to long-term success
Customer Experience Futurist, Advisory Board Member, Bestselling Author