About the Webinar
Winning in the Loyalty-Driven Economy
Today the most-loved brands are not the best at getting new customers — they’re the best at growing loyal customers. To succeed in a loyalty-driven economy, companies must focus on creating connections through great experience and transform agents into Service Heroes of their brand.
In his Gladly Connect Live 2023 keynote, Joseph Ansanelli, CEO of Gladly, discusses how to make customer service your business and put people at the center of every experience.
Watch Today to Learn
- How to succeed in the Loyalty Economy
- How to grow loyal customers through people-centered CX
- How to transform agents into Service Heroes of your band