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Embracing Uncertainty and Navigating Today’s Commerce Landscape

Learn how to deliver outstanding customer service in an unpredictable world

About the Webinar

Embracing Uncertainty and Navigating Today’s Commerce Landscape

From a global pandemic to a looming recession, the events and trends that shape the commerce landscape are often unexpected and consequential. Being able to navigate uncertainty and remain adaptable is critical to a business’s success, especially as it relates to customer experiences.

Watch this Gladly Connect Live 2023 session by Matt Powell, Chief Technology Officer at FTD, where he addresses the challenges that brands are facing today. Take a glimpse into the future of commerce and leave with the tools and strategies you need to continue delivering outstanding customer service in an unpredictable world.

Watch Today to Learn

  • About the challenges faced by brands today
  • The future state of commerce
  • Tools and strategies to deliver exceptional CX

Featured Speakers

Matt Powell

Chief Technology Officer

FTD

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