Insights that make a true impact
Yield business-critical insights, from operational metrics to trending topics of concern across all teams and conversations.
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A real time pulse
A real time view of channel and conversation metrics as well as status checks on SLA achievement.
Gain strategic visibility
Manage team performance and productivity while understanding trending topics of concern.
Hear your customers
Understand what your customers are talking about to proactively address common issues and plan smarter.
