The pros of developing a customer service team for Shopify are innumerable: from sales growth to customer loyalty, and future scalability. Here’s how to do it.
Acing the Shopify SEO basics, like keywords, site structure and indexing, will help online brands to grow a steady stream of customers.
Don’t overlook the impact of marketplace cleanliness, organized sales channels, and powerful customer loyalty.
In this guide for growing ecommerce brands, Gladly compares Shopify vs. Etsy in price, features and scalability.
To increase ecommerce revenue, look no further than your own contact center. Use these 3 strategies from Gladly to unlock their earning potential.
Learn how Chewy went from a convenient pet food retailer to a multi-billion-dollar Amazon rival.
Learn how Ulta Beauty weathers retail closures through the pandemic, continues to remain customer-focused during an accelerated shift to digital, and more.
A quick-but-critical list of practices that can set your brand’s contact center apart—and some mistakes that can bring down your brands’ whole support experience.
Great customer support is essential to building brand loyalty and driving continued growth. We’ve put together a couple of tips to help you keep up with your customers – and stay ahead of the competition.
Evaluate if your company is ready to adopt headless commerce and its ability to streamline the digital experiences eCommerce brands offer their customers.
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