< Gladly Events and Webinars

Looking To Switch From Zendesk to Gladly?

Framebridge shares the key advantages they have seen since making the switch to Gladly.

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How Framebridge Boosted Efficiency and Cut Onboarding Time with Gladly

Change can be challenging, but not with Gladly. In their first quarter after switching from Zendesk to Gladly, Framebridge experienced a 20% increase in agent efficiency and a 60% reduction in new agent onboarding time — cutting it down from a full day to just two hours. Watch the on-demand webinar to see how Gladly can help your business achieve similar results.

Watch Today to Learn

The key factors that led Framebridge to switch from Zendesk to Gladly for better customer support

How the transition to Gladly impacted Framebridge’s agents, from improved workflows to a faster onboarding process

The specific benefits that set Gladly apart, helping Framebridge achieve a 20% boost in efficiency and faster onboarding times

Featured Speakers

Hailey Ellsworth

Manager of Customer Experience, Framebridge

Andy Knosp

VP of Product Marketing, Gladly

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