The Making of CX Heroes | The FabFitFun Story

Learn how subscription box businesses boost renewals with customer service.

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About the webinar

For subscription box businesses like FabFitFun, it’s tempting to think you can just put customer service on autopilot. The truth is customer care can make or break your subscription renewals.

Learn how FabFitFun is driving more sales and boosting CSAT from Liis Saar, Director of CX Tools & Systems.

In this conversation with FabFitFun, we’ll cover: -What kind of reports offer actionable insights to improve performance

  • How FabFitFun creates differentiated experiences for its members
  • What customer-centered service looks like in practice
  • How to get the most out of Gladly