People-Centric Customer Service in the Age of AI

Learn about the new era of CX, which uses AI and human support to foster stronger loyalty.

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About the Webinar

People-Centric Customer Service in the Age of AI

A new era of customer experience is upon us — one that utilizes both AI and human support to deliver personalized experiences that foster stronger customer loyalty.

In his Gladly Connect Live 2024 keynote, Joseph Ansanelli, CEO of Gladly, shares exciting product updates, previews our roadmap, and discusses how to tap into the combined power of people and technology to deliver radically personal customer service.

Watch Today to Learn

  • The importance of customer loyalty in today’s economy
  • How AI enables powerful support teams and deepens loyalty
  • Gladly product announcements and 2024 roadmap