Optimizing Your Channel Strategy for Customer Communication
Impactful strategies for meeting channel preferences and response time expectations
About the Webinar
Optimizing Your Channel Strategy for Customer Communication
Are you struggling to keep up with your customers’ needs and expectations? In today’s Amazon-dominant era, providing outstanding customer service is crucial for building brand loyalty and driving real revenue. That’s why we’ve invited customer service expert Barb Menchhofer to share her insights in this free, pre-recorded webinar.
Watch Today to Learn
- What truly drives your customers and their purchase decisions
- The channels your customers prefer to reach out on, and how long they’re willing to wait for a response
- What your customers value most when it comes to service, and what they’re willing to pay for
- How to implement practical strategies to exceed your customers’ expectations and create loyal brand advocates
