Improve Efficiencies and CX Processes as Your Business Scales

The rapid advancements in technology, specifically AI and automation, are transforming the way businesses interact with customers, and in the near future, they’ll play a more critical role in shaping the customer experience. With these changes come new challenges and new opportunities.

Watch as Nari Sitaraman, Chief Technology Officer at BARK, Inc., discusses insights and predictions on the future of CX and the role that technology will play, and get ready to learn how you can prepare for these changes, leverage AI and automation to improve your CX, and stay ahead of the curve.