Deliver Radically Personal Service with Shopify Plus and Gladly
See how Shopify Plus and Gladly have helped top brands exceed customer expectations and deliver radically personal service.
Put People at the Center of Your Service
No Tickets, Just People
Your customers don't want to feel like a ticket number, so stop treating them like one. Shopify Plus and Gladly turn your agents into heroes without sacrificing efficiency or productivity.
average increase in contact-center-generated revenue
A Lifelong Conversation
Gladly conversations feel natural because they are—with all of the Shopify Plus data and customer context included to increase hero efficiency and delight your customers.
average increase in service hero efficiency
Channel independence empowers your service heroes to meet your customers wherever they are for seamless, human interactions and long-lasting relationships.
average annual savings in software costs
"The integration between Shopify and Gladly has been super helpful because we can see a customer's order history all in one place in Gladly."
Radically Personal Customer Service