Consolidate your technology stack

Future proof your technology and lower your total cost of ownership by using an all-in-one, cross-channel, customer service platform.

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Every Channel You Need

All channels, from voice to modern messaging, are natively built in. Replace the complexity and costs of 3rd party channels and give your agents one seamless customer communication platform.

Up to 5

3rd party channel providers removed after switching to Gladly

All-In-One Platform

One license that includes all the channels and features you need to run a modern contact center - no cost to upgrade, no markups on telephony fees, and you only pay for what you use.

40% decrease

in costs by consolidating your technology stack

Deploy In Weeks

Quickly get up and running with a 100% cloud-based solution that has no hardware requirements and low effort required from your IT team.

2 days

on average for a service hero to get fully trained

"With all the customer context and conversation history at their fingertips, our agents are able to manage 25% more inbound conversations"

JOANN
See More of our g2 reviews here

How else can we help?

Future proof your technology and lower your total cost of ownership by using an all-in-one, cross-channel, customer service platform.

Get up and running fast

Get agents live and working in weeks, not months. With minimal effort from IT and a modern UI, you can quickly service your support team and drastically cut back on implementation times.

Empower a remote team

A fully cloud-based software solution with voice included. Reduce the need and costs of additional hardware while also making agents productive any work environment.

Drop total cost of ownership

Reduce your technology costs by consolidating your siloed channels into a single platform. Voice is built-in and included with zero hidden telephony fees, so you can get rid of your costly telephone hardware. Budget with clarity by paying only for agents who interact with customers.

Scale seamlessly with more channels

Upgrade or add channels at no extra cost. Improve your team’s ability to meet your customers on their preferred channels and introduce more self-service options as your business grows or during key peak seasons.

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