Shopify Plus and Gladly

Unleash the True Power of Your Service Heroes.

When your agents can inspire customer loyalty, they become service heroes. Learn how some of the fastest-growing brands on Shopify enable their service agents to increase share of wallet.

In this guide explore:

  • Proven strategies for personalizing customer service, without sacrificing efficiency or scalability
  • Recommended tools for agents to make every customer feel known, heard, and understood
  • How Shopify Plus and Gladly help Andie and Rothy’s transform their service to increase revenue and contact center productivity
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