When your agents can inspire customer loyalty, they become service heroes. Learn how some of the fastest-growing brands on Shopify enable their service agents to increase share of wallet.
In this guide explore:
Proven strategies for personalizing customer service, without sacrificing efficiency or scalability
Recommended tools for agents to make every customer feel known, heard, and understood
How Shopify Plus and Gladly help Andie and Rothy’s transform their service to increase revenue and contact center productivity
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