All the latest from Gladly

January 8, 2020

Using Data to Improve Your Customer Experience

Posted by Joseph Ansanelli
Jumping For Joy

A great customer experience is about a lot more than just the sale. It’s the sum of many parts—from the advertising you see on Instagram, to your experience browsing through a store (online or in real life), as well as the support you receive from a brand’s customer support team.

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