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Gladly’s Holiday Customer Service Challenge

Best practices to prepare for the holiday rush

The holiday season is a high-stakes shopping period, a time of year when brands cannot afford a customer service misstep. The world’s leading B2C brands provide the best experience by focusing on customer retention––letting word-of-mouth build up a reputation that attracts and keeps new customers.

Join Gladly’s 4-week Holiday Customer Service Challenge to prepare for the holiday shopping season like never before:

  • Get curated content, worksheets, and recommended action items delivered to your inbox each week.
  • Learn best practices on how to build a strong customer service team.
  • Discover how to audit your channels, systems, and processes to uncover newfound efficiencies.

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