All the latest from Gladly

November 29, 2022

The Holiday in Progress

Posted by Gladly Team
The Holiday In Progress - Community Blog

The continued analysis of holiday performance is essential. Here’s how to use the RFM Method for holiday customer segmentation.

November 22, 2021

How to Make Holiday Shopping More Human

Posted by Gladly Team

Discover how human, personalized customer support – especially when things don’t go as expected – can turn holiday shoppers into loyal, returning customers.