February 01, 2024

Service Is The New Storefront

When we say “service is the new storefront” we mean it quite literally.

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Service Is a Destination for Human Connection

In partnership with Future Commerce and Stella Connect, our report covers why service should be at the forefront of your customer’s experience and how you can utilize service to drive revenue and serve as a sales opportunity.

In the same way that marketers purposely drive customers to in-store or digital ecommerce experiences, CX should be a destination for customers in the omnichannel journey.