January 31, 2024

Instagram on the Gladly Customer Service Platform

Be where your customers are and be ready to help on the most popular social commerce platform.

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Deliver Instant Customer Satisfaction

With Instagram messaging natively available as a channel on the only people-centered customer service platform, your team can deliver radically personal service on the most popular social commerce platform:

  • Drive sales over support with key customer context
  • Deliver fast, personalized service at scale
  • Leverage the efficiencies of concurrency
  • Set and monitor SLAs and performance