Deliver Radically Personal Service. Your Customers Will Thank You.
It's time to restore humanity in your service. Gladly is the only customer service platform that engages your customers in lifelong conversations and generates revenue.
Put People Back at the Center of Your Service
No Tickets, Just People
Your customers don't want to feel like a ticket number, so stop treating them like one. Gladly empowers your service heroes to go above and beyond for each customer.
average increase in contact center-generated revenue
A Lifelong Conversation
Gladly conversations feel natural because they are - with all of the channels and customer context needed to increase hero efficiency and delight your customers.
average increase in service hero efficiency
Channel independence allows your service heroes to meet your customers wherever they are for seamless, human interactions and long-lasting relationships.
average annual savings in software costs
"With all the customer context and conversation history at their fingertips, our agents are able to manage 25% more inbound conversations."
Radically Personal Customer Service