Deliver Radically Personal Service.
Your Customers Will Thank You.

It's time to restore humanity in your service. Gladly is the only customer service platform that engages your customers in lifelong conversations and generates revenue.

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Get an Inside Look at Gladly

Seamless interactions on any channel reduces your software costs by up to 40%.

More efficient service heroes equals 10% more in contact-center-generated revenue.

Gladly is G2 Crowd's #1 Easiest-to-use Help Center and Contact Center Platform.

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Put People Back at the Center of Your Service

No Tickets, Just People

Your customers don't want to feel like a ticket number, so stop treating them like one. Gladly empowers your service heroes to go above and beyond for each customer.

10%

average increase in contact center-generated revenue

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A Lifelong Conversation

Gladly conversations feel natural because they are - with all of the channels and customer context needed to increase hero efficiency and delight your customers.

20%

average increase in service hero efficiency

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Channel Independence

Channel independence allows your service heroes to meet your customers wherever they are for seamless, human interactions and long-lasting relationships.

40%

average annual savings in software costs

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"With all the customer context and conversation history at their fingertips, our agents are able to manage 25% more inbound conversations."

Drew Chamberlain
Director of Customer Experience, JOANN

Radically Personal Customer Service