Get Started with Gladly Sidekick

Gladly Sidekick is a customer-centric service solution that empowers brands to effortlessly scale their service to enhance customer satisfaction and retention, while minimizing churn, reducing customer wait times, and alleviating customer service hero fatigue.

Request a demo to see Gladly Sidekick features in action:

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Answers: surface articles from a help center, empowering consumers to self-serve effortlessly.

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Resolutions: fully resolve consumer inquiries without the need for human intervention.

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Handoffs: provide partial assistance in repetitive tasks, triage, and seamless handoff to a customer service hero with complete context.

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Build self-service threads: create and manage self-service workflows that directly connect to order management, returns, and other systems of action.

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Analysis: analyze business insights and track success through a single, comprehensive dashboard.

Gladly Sidekick starts at $0.60 per Assisted Conversation with a minimum volume commitment.

First, tell us a bit about yourself.