Future Commerce

Exclusive CX 2024 Planning Session

Time to Renew or Start Anew?

February 27, 2024
Time: Noon – 1:00 pm PST / 3:00 – 4:00 pm EST
Where: Virtual event

Whether your software renewal is just around the corner or years away, it’s a critical moment for your CX organization. Renewals provide the chance to evaluate how your current support software is performing against the goals you’ve set, and ultimately decide whether to stick with your provider or find a better fit.

In this live webinar, we’re helping you assess whether your current support solution meets the needs of modern customers, identify the signs it’s time to renew or switch software partners, and explore alternative ways to reach — and exceed — your CX goals in 2024 and beyond.

Join Gladly’s Meredith Klee and Emilio Di Zazzo in this Radically Personal Conversation to:

Learn the critical role of software in a successful customer service organization

Explore the questions you should ask to better understand your CX software’s performance

Discover signals to renew or switch solution partners

Identify the next steps you can take toward a better customer experience

Designed for decision-makers shaping the innovation landscape in 2024, this webinar ensures you stay steps ahead in industry innovations. Emilio’s expertise promises valuable insights to guide your strategic decisions.

Secure your spot now. Don’t miss this chance to revolutionize your customer service strategy in 2024.

Register