Weekly Product Tour - Every Friday

Join us for a short 30-minute product tour and learn how Gladly delivers the best CX.

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About the webinar

We Believe in Something Different

Instead of fragmenting the customer along channels or tasks, Gladly puts people back at the center of your customer experience.

Come see how it works. Join us for a short 30-minute product tour and learn how Gladly gives your team tools that enable them to quickly think and act on behalf of customers.

Life-long conversations mean agents have instant access to your customers’ history, regardless of the channel. And, your supervisors will have the insights to drive real-time decisions and routing.

Because engaging with your brand shouldn’t feel like the first time every time.

What You’ll See

  • A customer interaction across many channels (chat, SMS, email, voice)
  • The agent’s interface using Gladly across channels and tools
  • Supervisor view for real-time reporting, historical reporting, and light admin work.

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