Get the eight foundational elements of a customer-centric culture.
Founder and CEO,
Never Lose a Customer Again.
In this on-demand webinar, you will learn:
• How to shift the balance to focus on retention over acquisition
• Why a customer-centric culture is essential to keeping customers and keeping them happy
• Why and how customer understanding is the cornerstone of customer-centricity
• The eight foundational elements of a customer-centric culture that place the customer front and
center in your business