About the Webinar
Empowering Customer Service Agents to Be Heroes of Your Brand
Did you know that boosting CS agent happiness can lead to better service, higher customer loyalty, and increased revenue? Watch this Gladly Connect Live 2023 panel as Chris Van Wagoner, Director of Lifecycle and Community at Gladly, and Meredith Klee, Director of Communications and Content at Gladly, explore the principles and best practices of radically personal service, and get actionable insights on how to measure happiness among customer service agents from new primary research. You’ll leave with a playbook of insights that will help you drive meaningful change at your company.
Watch Today to Learn
- Best practices of radically personal customer service
- Actionable insights on how to measure CS agent happiness
- Primary research to help drive meaningful change in your organization
Featured Speakers
Meredith Klee
Director of Communications and Content
Gladly
Chris Van Wagoner
Director of Lifecycle and Community
Gladly