Joseph Ansanelli

CEO, Gladly

With a proven track record of building companies that don’t settle for the status quo, Gladly CEO and co-founder Joseph Ansanelli is reinventing customer service to put people back at the heart of it. Joseph is also a Partner at Greylock, focused on investing in enterprise applications.

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Joseph Ansanelli's sessions

KEYNOTE
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May 17, 2022 9:00 am PT // 12:00 pm ET 60 minutes

The Future of Customer Service is Radically Personal

Today, customers expect more personal service. To succeed, companies must focus on ...

Today, customers expect more personal service. To succeed, companies must focus on loyalty –– creating connection with every great experience, and transforming agents into Service Heroes of your brand. Join Gladly's Chief Executive Officer, Joseph Ansanelli, to learn about the future of radically personal service that puts people at the center of customer experience.

Joseph Ansanelli

CEO, Gladly

KEYNOTE
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May 17, 2022 1:35 pm PT // 4:35 pm ET 5 minutes

Closing Remarks

Joseph Ansanelli

CEO, Gladly

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