Jason Faria

Vice President of Customer Experience

Jason began his customer operations career at nytimes.com and has rapidly expanded a CX career in senior director and VP roles at Groupon, FanDuel, and Sotheby’s. As VP of CX at V Shred, Jason is responsible for the health and success of a fast-paced, high-volume Customer Support Team.

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May 17, 2022 11:15 am PT // 2:15 pm ET 30 minutes

Helping Customers Help Themselves

Jason Faria, Vice President of Customer Experience at V Shred, shares best practic ...

Jason Faria, Vice President of Customer Experience at V Shred, shares best practices for expanding self-service. Hear the story of his journey of creating an entire customer service team in-house to maximize efficiency.

Jason Faria

Vice President of Customer Experience, V Shred and Barrel

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