Security, Privacy & Compliance
Whether you’re serving millions of customers or your first hundred, we built Gladly to treat your information as if it's our own.
Security & Availability
High Availability (HA)
Information Encryption in Transit and at Rest
Intrusion Detection and Prevention Systems (IDS/IPS)
Secure Credentials for Support Agents
Secure Credit Card Payments
Secure Development Processes
- Change management controls
- Risk assessments before major changes
- Periodic internal and external penetration tests
- Strong access control policies
- Periodic security trainings
Separate Database Schema Per Customer
Questions? Anything we didn’t answer? Please contact us.