Gladly was recently featured on Sirius XM LaunchPad from Penn Wharton Entrepreneurship to talk all things starting a company and transforming customer service.
Listen to Karl Ulrich and Gladly Co-Founder and VP of Engineering, Michael Wolfe, talk about what makes Gladly a unique kind of startup, with a dream team of serial entrepreneurs and a huge quantity of funding, who are out to change customer service software as we know it. This is not something two college dropouts in a garage even could do—and we avidly hope that Gladly succeeds.
Your customers are talking—Are you listening?
Get the 2019 Customer Expectations Report to see what it is your customers want from customer service.Download the Report